Tags: podcast

  • CRM: Mass Data Transfers

    CRM: Mass Data Transfers

    Clueless CRM Marketer?! • August 10, 2018

    As we’ve said, there is a lot of data involved with a CRM. When you’re feeling clueless, that amount of data can sometimes feel overwhelming. So, in this episode, we talk about how to manage all of that. 00:21 Andy Shore: Hey, everybody, welcome back. We’re gonna finish up our conversation talking about the data…

  • CRM: Tags

    CRM: Tags

    Clueless CRM Marketer?! • August 9, 2018

    We continuing clueing you into CRM with a conversation about Tags. There’s a lot you can do to get the most out of the data you input to your CRM and Tags play a big role in that. If you want to be able to sort your data in many different ways, tags are going…

  • CRM: "Chatty" Information

    CRM: “Chatty” Information

    Clueless CRM Marketer?! • August 8, 2018

    CRM allows you to give your customers a personalized touch. One of the ways you can do this is by compiling the “chatty” information you have on your customers and leads. It helps you know about their kids, their hobbies, etc. 00:22 Andy Shore: Hey, everybody, welcome back. Today, we’re going to continue our conversation…

  • CRM: Structured Data

    CRM: Structured Data

    Clueless CRM Marketer?! • August 7, 2018

    In this episode, we define structured data and talk about what it means in relation to CRM. It’s important to understand the type of data stored in your CRM, in order to know what you can accomplish with CRM. 00:19 Andy Shore: Hey, everybody welcome back to Clues for the Clueless CRM Marketer. Today, we’re…

  • CRM vs. Spreadsheets

    CRM vs. Spreadsheets

    Clueless CRM Marketer?! • August 6, 2018

      In this episode, we tell you why it’s time to get off of your spreadsheets and into a CRM. Paul breaks it down on the advantages of using a CRM over spreadsheets and why your business will benefit from it. 00:22 Andy Shore: Welcome back to another episode of Clues for the Clueless CRM…

  • The Customer Support Side of CRM

    The Customer Support Side of CRM

    Clueless CRM Marketer?! • August 3, 2018

    CRM can be a lot of things for a lot of people in your company. This episode focuses on the customer support side of things. Because after all, an important part of fostering strong relationships with your customers is making sure that you’re solving any issues that may arise. 00:22 Andy Shore: Thank you, everybody,…

  • Clues for the Clueless CRM Marketer

    8/3/18: Weekly Clues for the Clueless CRM Marketer Digest

    CRM 101 • August 3, 2018

    We officially made it through our first week of the Clues for the Clueless CRM Marketer podcast! Thanks to all of you who have tuned in. We kick things off by discussing what CRM is, who is using CRM and the various way they are using it. We stay mostly on topic and have a…

  • The Sales Side of CRM

    The Sales Side of CRM

    Clueless CRM Marketer?! • August 2, 2018

    In this episode, we discuss the sales aspect of CRM. We cover tracking opportunities and the way it’s done with CRM. 00:22 Andy Shore: Welcome back everybody to Clues for the Clueless CRM Marketer. And we’re gonna continue our deep dive into all things CRM and we’ve talked about a ton of stuff so far…

  • CRM Interactions and Touchpoints

    CRM Interactions and Touchpoints

    Clueless CRM Marketer?! • August 1, 2018

    We discuss who in your company can and should be using CRM and the touchpoints with your customers and prospects where they might be interacting with your CRM or you may be collecting data for it. These two points are important for gaining an understanding of how CRM plays into your workflows. Check it out!…

  • What is CRM?

    What is CRM?

    Clueless CRM Marketer?! • July 31, 2018

    In the first episode of Clues for the Clueless CRM Marketer, we introduced the podcast and then went on a long tangent that confirmed what all of us here at Benchmark already knew: Paul can talk. Since we never even got to the first talking point in our outline last episode, we resume our conversation…