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  • Localization and CRM: An Ultimate Guide to Increase Your Global Reach and Sales

    Localization and CRM: An Ultimate Guide to Increase Your Global Reach and Sales

    CRM 101 • October 24, 2018

    E-commerce businesses have long since understood the critical nature of CRM (Customer Relationship Management). In fact, they now see that function as beginning with the first contact with a customer and continuing far after the sale, with follow-up help/support and requests for feedback. Who of us has not had to return an item, contact customer…